Bill Bennett: Reporter's Notebook


Does online media fill the gap left by newspapers?

_Originally published September 2008. At the time online media was expected to replace newspapers but not necessarily do the full job. Updated January 2026 after eighteen years when the story proved correct: online left a gaping hole. _

The prediction: Online would leave a gap

In 2008, an article in the Australian newspaper: The winter of journalism’s content argued that online publishing, which was widely expected to supplant newspapers and magazines, would only go so far in replacing them and leave a gaping hole.

The concern was specific: The economics of online publishing wouldn’t generate enough money to pay for in-depth investigations, hard news, and the accountability journalism that democracies need.

This worried me then. It should worry us more now.

When advertisers abandoned print media

The 2008 argument was straightforward: Advertisers were abandoning print media for online, attracted by cost-effectiveness and perceived targetability.

Yet those online advertisers preferred placing messages next to “niche interest stories”—car ads next to driving features, travel ads next to vacation content—not next to investigations of government corruption or corporate malfeasance.

Even if publishers could fund hard news, advertisers wouldn’t want it. The perverse incentive was clear: publish less accountability journalism, more marketable fluff.

However, traditionally it was those difficult, hard news stories sold printed newspapers and dragged in readers in the first place. The hard news delivered readers to the publication where they could consume the advertising.

Eighteen years later: The gap is real

By 2026, the forecast proved accurate—though not uniformly. The landscape fragmented:

**Where investigative journalism survived: **

Where it died:

The gap wasn’t filled—it was papered over with press releases, wire service copy and user-generated content.

The economics that did the damage

The 2008 prediction about advertising economics proved devastatingly accurate:

What online actually provided

Online media did fill some gaps, just not the crucial ones:

**What multiplied: **

**What vanished: **

The volume of online content exploded. The volume of accountability journalism contracted.

Alternative models that emerged

The gap wasn’t filled, but some models showed promise: **1. Nonprofit newsrooms: ** In the US, ProPublica, The Texas Tribune, Voice of San Diego and dozens of others proved foundation funding could sustain investigations. But this model:

**2. Membership models: ** Sites like The Guardian’s voluntary contributions and De Correspondent’s member-funded journalism showed readers would support quality work. But subscription fatigue limited how many outlets could pursue this. The Guardian’s needy begging is so tiresome it turns readers off what could be a useful site.

My telecommunications focused site uses PressPatron for reader support.

**3. Hybrid models: ** Public radio expanded into digital, combining listener support, foundation grants and some advertising. Both the UK’s BBC and New Zealand’s RNZ run credible online news operations. In the US, universities launched investigative centres. Some success, but not comprehensive and nothing of the sort in New Zealand.

**4. Individual journalist brands: ** Substack, Ghost and similar online services, let individual reporters build subscriber bases. Independent journalists broke stories—but without institutional support for legal, research and editing. In New Zealand Bernard Hickey maintains a lively news focused site with a model that sees his most important stories made available to non subscribers.

But despite all these efforts, none replaced the comprehensive accountability coverage newspapers once provided.

The democratic deficit

Here’s what society lost: Local corruption or incompetence goes uncovered: Without reporters at city council meetings, local officials face less scrutiny. Small-scale corruption and poor governance that affects citizens' daily lives—zoning decisions, contract awards, police conduct—happens in darkness.

Corporate power unchecked: Complex investigations of corporate behaviour—wage theft, environmental violations, financial fraud—require resources few outlets can deploy. Companies know this and act accordingly. Also there is an asymmetry when it comes to access to the law, news organisations can rarely afford to defend litigation even when they are clearly in the right.

Government opacity increases: Without specialist reporters who know the territory, government press releases become “news.” Official narratives face less challenge. One phrase that comes up whenever officials are questioned on such statements is “just use the press release”.

Civic knowledge declines: Citizens can’t effectively participate in democracy if they don’t know what’s happening in their communities. The information divide became a democratic participation divide.

As foreseen in 2008: “this vicious economic cycle is nothing compared to what can happen in a society that no longer has a practical mechanism for scrutinising governments and out-of-control corporations.”

By 2026, many communities have no such mechanism.

Could it have been different?

Looking back, newspapers missed opportunities. Some alternative paths:

None of these guaranteed success. But what actually happened—allowing market forces alone to determine what journalism survives—left democracy worse off.

The 2026 reality

The 2008 blog post was on the money: online media didn’t fill the gap newspapers left.

We have more content than ever. We have less accountability journalism than we need. We have viral videos and hot takes. We have fewer reporters at government meetings.

We have elite national outlets continuing to do good work. We have local information deserts.

The gaping hole remains. It’s affecting how democracy functions. Eighteen years proved the concern valid. The question now is whether we’ll do anything about it. There’s not much scope for optimism.

**More on journalism and media: ** _This post is part of ongoing coverage about journalism business models, democratic accountability and the information gap: _