Arthur Cole writes at IT Business Edge:
“A recent survey by Vanson Bourne commissioned by cloud management firm Veritas found that nearly 70 percent of enterprises believe that functions like data protection, data privacy and compliance are the responsibility of the cloud provider.
“This may come as a surprise to providers, many of whom state explicitly in their service agreements that responsibility for data management falls on their customers’ shoulders.”
You hear this all the time from people looking at buying cloud.
While cloud providers make their limited legal liability clear in the small print of their terms and conditions, they are often guilty of creating the impression that you can leave all the hard work of maintaining servers and apps to the specialists they employ. I’ve even had cloud providers imply as much when I’ve interviewed them.